Convenient location, helpful staff, comfortable beds, nice views, assistance with luggage.

Hard to think of anything.

This hotel enjoys an amazing location close to the harbor, museums, cafes, and local attractions. the staff is friendly and knowledgeable about the area, and the rooms are well-lit, spacious, and have clean bathrooms. Amenities like room service, air conditioning, and cable TV are available to guests. the hotel also has a great restaurant that serves delicious local food.

The hotel elevator may feel cramped and can cause some discomfort to guests with claustrophobia.

The hotel offers great value for money, with reasonable prices considering the location and amenities provided. The staff at the front desk are friendly and willing to assist guests with any concerns or issues they may have. The hotel's location is fantastic, within walking distance of the local handcraft market and popular coffee restaurants. Additionally, the downtown area is just a short 5-minute walk away. The rooms, though basic, provide a comfortable stay and some even offer views onto internal services or the fort.

Despite some areas for improvement, overall, this hotel provided a satisfactory experience.

We were pleasantly surprised by our stay at this hotel. The location was excellent, right in front of the Malecón. The staff were friendly and helpful, especially when we requested an extra towel for our room. The room itself was clean and comfortable, and despite some minor issues with the TV channels, we didn't really mind since there was so much to see and do in Veracruz. I would definitely recommend this hotel.

The staff was friendly and helpful, and the hotel is located in a convenient area close to key attractions. the room included a good shower and one comfortable bed.

The pictures and descriptions of the hotel did not match the reality. the room was dingy and outdated, and the furniture was basic.

I had a great stay at this hotel during my trip. The staff were extremely helpful and friendly, always ready to assist with any queries or needs. The location of the hotel was perfect, situated near wonderful cafes and other attractions. I especially loved the rooms with views of the fort, it added a special touch to my stay. The basic amenities provided were clean and well-maintained, ensuring a comfortable experience. Additionally, the breakfast offered was delicious and satisfying.

All in all, everything was satisfactory.

I had a great stay at this hotel! the value for money was excellent. It was affordable without compromising on quality. Secondly, the location was fantastic. I loved being able to walk to the zocalo and the wonderful cafes nearby. Lastly, the staff were attentive and provided excellent service. They guided me around the local areas and made me feel welcomed.

Although there were a few minor issues, overall, my stay at this hotel was pleasant.

Clean and cozy rooms, friendly staff, and great location. The rooms were super clean and cozy, perfect for a relaxing night after a long day. The staff were friendly and helpful, always willing to offer their assistance and guidance. Plus, the hotel was located near the main attractions of the city, making it easy to explore the sights and sounds of the area.

Limited amenities and comfort. While the hotel offered the basics for a comfortable stay, it lacked some amenities that would have made our experience even better.

I had a fantastic stay at this hotel. The location was perfect as it was walking distance to the iconic coffee shops and craft markets. Additionally, the hotel staff was friendly and always willing to help me with directions and suggestions for nearby attractions. The front desk lady went the extra mile to find a solution to my problem. Moreover, the rooms were clean and comfortable, with the added advantage of having a balcony facing the Malecon.

Everything was spot on.